Dorothy M Billingsly in Brooksville, FL
On October 30, 2024
Wow, over this journey we experienced exceptional service, communication, professionalism with compassion, guidance, responsiveness and more from Sylas. He is a true expert and we valued his subject matter expertise guiding us through the somewhat arduous proces. He was always upfront, honest and we have a great trust in him. From the very first conversation, his upbeat, sincerely caring manner, and professional knowledge stood out amongst others. Throughout this process we developed a trusting relationship with Sylas and will refer him to others. As part of our financial goals we look forward to working with him going forward. Sylas is an outstanding demonstration of expert knowledge, the best customer sevice, a true trusted advisor, and consistency in all that he does. Above all he is a good person and we are very grateful to have been connected with him in the beginning and to have walked this journey together.
Jamie DeWolf in HARRISON TOWNSHIP, MI
On October 11, 2024
Tony was Great to work with, awesome communication, no matter what day or time, he always managed to take my call if I needed anything.
Jayaprathap Surendranath in Frisco, TX
On September 28, 2024
Pat and team were very proactive and transparent throughout the process. They went out of their way to make the process smoother and explain to me all the steps and options
Patricia Ajemian in ASHLAND, OR
On September 05, 2024
Guy was always there for me every step of the way. He would communicate immediately with me when I had questions or a problem cropped up, no matter if it was during business hours or after hours. He was able to resolve serious issues quickly and we were able to close our house quickly within the 30 days period. He also was present at the signing. When he wasn't available he has excellent help with his assistant Carrie Dynge. I would absolutely recommend Guy to any one who wants a mortgage broker. He was also able to get me a much lower interest rate than I expected. I hope to use Guy again if I ever need to buy another house in the future. I will recommend him to people I know who might be looking for a mortgage agent and to. realtors in the Rogue Valley area.
Douglas Butler in Kennewick, WA
On September 05, 2024
Sebastian and Sarah were totally on top of everything and kept in constant communication with me. They made the process easy and it flowed very smoothly!
Janice Celia Mumford in Canton, GA
On September 02, 2024
My husband and I are more grateful to you than you know. It was a pleasure working with you and your staff, and we are pleased to have you as our loan officer. You outperform others I have worked with in the past. My husband and I received daily updates on the loan progress. Kevin is detail-oriented and very knowledgeable about actions that need to be taken to keep the loan process moving. It was a pleasure working with you. Thank you for the actions you took to make everything happen.
Michael Andrew Weiser in Lynchburg, VA
On August 30, 2024
Patrick was very responsive and personable throughout the whole entire process and ensured we had what we needed and cared about me. If anything was ever due that was urgent he would politely give me a heads up and explain what this upcoming next step in process would be and why it was critical for timing.
Shivtej Tata in Tewksbury, MA
On August 29, 2024
From start to finish, Mike was extremely communicative throughout the entire process. He thoroughly explained everything about the mortgage process, including approvals, pre-approvals, and other checks. He consistently kept me updated on the rates and offered valuable advice, but never pressured me into choosing a particular rate. Mike was also quick to provide any details I needed. Overall, the whole experience was smooth and comfortable, with no unexpected surprises.
Andrea Michele Hubbard in Covington, GA
On August 27, 2024
I was amazed at the level of customer service that Kelvin and his team provided! There was not a day that went by that someone did not contact me to give status updates or words on encouragement to be patient the process is working! They assisted when necessary and fought when required, I was a challenge and this team and I won!! Thank you very much for making a difference in my life!!
Michelle Wilhite in Anderson, SC
On August 22, 2024
Working with Matt made my job as a realtor feel like a pleasant walk in the park! I can honestly say I didn't feel stressed at all, my clients were so happy the entire process, and his communication was always on point! I can't wait to do many more closings with him in the future!